Terms of Service

1. Agreement to Terms

By accessing or using ReEngage ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

ReEngage is an AI-powered platform that provides automated voice and SMS reminders to help businesses re-engage customers and drive repeat bookings. The Service includes features such as automated scheduling, CRM integration, and customer communication tools.

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason we deem necessary.

4. Use of Service

4.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any harmful, offensive, or illegal content
• Interfere with or disrupt the Service
• Attempt to gain unauthorized access to the Service
• Use the Service to send spam or unsolicited communications
• Reverse engineer, decompile, or disassemble the Service

5. Payment Terms

5.1 Subscription Fees

Access to certain features of the Service requires payment of subscription fees. Fees are billed in advance on a monthly or annual basis, as selected by you.

5.2 Payment Processing

All payments are processed through secure third-party payment processors. You agree to provide current, complete, and accurate payment information.

5.3 Refunds

Refund policies are determined on a case-by-case basis. Contact us for more information about our refund policy.

5.4 Price Changes

We reserve the right to modify subscription fees at any time. We will provide notice of any price changes, and you may cancel your subscription before the changes take effect.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by ReEngage and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content solely for the purpose of providing the Service.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

You are responsible for ensuring that any customer data you upload to the Service complies with applicable privacy laws and regulations, including obtaining necessary consents.

8. Service Availability

We strive to provide reliable service but do not guarantee that the Service will be available at all times. The Service may be unavailable due to maintenance, updates, or circumstances beyond our control.

9. Disclaimers

The service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, ReEngage shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

11. Indemnification

You agree to indemnify and hold harmless ReEngage, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at: